Shipping policy

We strive to deliver your orders as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:

The prices per product are in Swiss francs (CHF).

Shipping Methods & Costs 

  • Switzerland & Liechtenstein 
    • Standard Delivery: CHF 7 (Free for orders over CHF 35)
    • For deliveries in Switzerland, prices include any taxes/duties.
    • Shipping and delivery costs are calculated and shown separately.
  • Outside Switzerland & Liechtenstein
    • Currently do not ship outside Switzerland & Liechtenstein
    • We are working on this
      • Calculation checkout based on destination and weight.
      • Additional customs duties and taxes may apply, which are borne by the customer.

Estimated Delivery Times

  • Standard CH Delivery: 2–5 business days
  • EU or International Shipping: 7–14 business days

Order Tracking

Once your order ships, you’ll receive a tracking number via email to monitor its progress.

Shipping Restrictions

We currently do not ship outside Switzerland & Liechtenstein

Lost or Delayed Shipments

If your order hasn’t arrived within the expected timeframe, please contact us at contact@brai.ch  so we can assist you.